Concierge Desk
Contact Us
Write to the Atelier
Atelier Hours
Monday – Friday: 09:00 – 18:00 (GMT)
Saturday: 10:00 – 14:00 (GMT)
Direct Channels
Concierge Emailrigobertemma05@gmail.com
WhatsApp Hotlines💬 Quick-Chat Concierge
Frequent Questions
Bespoke orders are hand-threaded by Emma and generally take 3–5 business days to prepare before shipment.
Yes, we ship globally using DHL Express and FedEx, reaching most locations within 3–7 business days.
Because waist beads are final sale, we recommend double-checking sizes. We offer post-delivery resizing services for a small fee.